NYC Community & Social Services Resources

As we navigate the Coronavirus (COVID-19) pandemic together, Riverside’s Social Services are pleased to share a selection of our NYC community and social services partners and resources.  Please keep in mind many of these organizations are experiencing challenges and demands of their own during this time of crisis, and may not be able to respond to every inquiry they receive.


The Riverside Church is pleased to continue hosting community-based COVID-19 testing and health fair in collaboration with Dr. Karen Thornton, along with support from Medrite Urgent Care, Manhattan Borough President Gale A. Brewer, Assemblywoman Inez Dickens, and the NYC Department of Health Harlem Action Center. Testing is free and open to anyone, no appointment necessary. Participants are encouraged to bring their insurance information, however, insurance is NOT mandatory.

Testing is available on Saturdays from 9:00 a.m. to 4:00 p.m. until further notice, starting September 19.

Services available:
• COVID-19 antibody testing (blood test)
• COVID-19 nasal swab (PCR) testing
• COVID-19 contact tracing tool
• Information on COVID, social distancing, quarantine procedures, and FAQs
• Temperature, oxygen levels, heart rate, and blood pressure readings
• Referrals and references
• Gloves, masks, and hand sanitizer while supplies last

Location: The Riverside Church, South Hall Lobby entrance immediately south of 490 Riverside Drive entrance (Riverside Drive between 120th & 122nd Streets)

Community partners will also be available to assist local residents in completion of US Census, non-partisan voter registration, and contact tracing job applications.

If you have questions about your test results or you have not received your results, please contact the physician’s office directly:

Karen Thornton, M.D.
Performing Arts Medicine and Family Medicine
330 West 42nd Street, 1st Floor
New York, NY 10036
Phone: 212-581-7767
Fax: 888-738-3073


APPLICATIONS DUE JULY 30: New York State’s COVID Rent Relief Program will provide eligible households with a one-time rental subsidy that will be sent directly to the household’s landlord. Applicants will not need to repay this assistance. The rental assistance payment will cover the difference between the household’s rent burden on March 1, 2020 and the increase in rent burden for the months the households is applying for assistance. Households can apply for up to four months in rental assistance. Applications are accepted from July 16th – July 30th. Click here to apply.

Eligible households must meet all the following criteria:

1. Have a primary residence in New York State.
2. Before March 1, 2020 and when a resident applies, their household income must be below 80% of the area median income for their county and household size. Applicants can find their county’s area median income, based on household size.
3. Before March 1, 2020 and at the time of application, your household must pay more than 30% of your gross monthly income for rent.
4. You lost income during the COVID-19 crisis during the period of April 1, 2020 to July 31, 2020.


Community Resources – Summer 2020 (PDF)

Contact Tracers Wanted:  NYC Health + Hospitals (H+H) has partnered with NYC Department of Health & Mental Hygiene (DOHMH) to launch the city-wide tracing work as part of COVID response.  In order to ensure equity in our tracing team’s outreach to NYC communities, we want to actively engage residents in heavily-impacted neighborhoods, such as the one Riverside is located within, to fill these tracer roles.  Click here to learn more and to apply.

COVID-19 Facts about How it’s Spread: The Risks – Know Them – Avoid Them by Erin Bromage

COVID-19 Resources for Congregations and Members from the Presbyterian Church USA

Keeping Your House Disinfected


In New York City, one of the best resources remains NYC311, which is reachable 24/7/365 by dialing 3-1-1 on your phone.  NYC311 provides the public with quick, easy access to all New York City government services and information, including NYC WELL mental health support:

311 for additional resources/HELP in NYC

*NYC WELL – Connection to free, confidential mental health support. Speak to a counselor via phone, text, or chat and get access to mental health and substance use services, in more than 200 languages, 24/7/365.

You can also view a map of free meals available in Manhattan by clicking here (PDF).  We strongly encourage you to call ahead to ensure a facility is open and able to provide services.

Partners in the Provision of Rental & Utility Assistance

Catholic Charities:  (212) 962-4795

Community Service Society: (212) 614-5351

Federation of Protestant Welfare Agencies: (212) 777-4800 Ext. 338

Metropolitan Council on Jewish Poverty
80 Maiden Lane 21 FL New York, NY 10038
Phone: 212-453-9500  Fax: 212-453-9600

Nazareth Housing
519 E. 11th Street, New York, NY 10009
(212) 777-1010

Coalition for the Homeless
129 Fulton Street
NYC 10038
Tel. 212-776-2047

The Partnership for the Homeless
305 Seventh Avenue, 13th Floor
Phone: 212-645-3444
Fax: 212-477-4663

Center for Urban Community Services (CUCS)
198 East 121st Street
New York, NY 10035}
Tel. 212-801-3300

Food & Shelter Resources

Antonio Oliveri Drop-In Center
Address is 257 West 30th Street
(212) 947-3211
The center runs a soup kitchen on site too.

Holy Apostles Soup Kitchen
296 9th Ave. Call (212) 924-0167
Need a ticket first.

All Angel’s Church
251 West 80th Street
(212) 362-9300

West End Collegiate Church
368 West End Avenue
(212) 787-1566
The church will support the poor, homeless, and low income anyway possible. Call for information on food assistance programs and other resources.

Westside Campaign Against Hunger
263 West 86th Street
(212) 362-3662
Free food and groceries are offered for families with children. They also offer assistance to the elderly in Manhattan.

Broadway Community, Inc.
601 West 114th Street
Telephone – (212) 864-6100

Cathedral Community Cares
1047 Amsterdam Avenue
Telephone number is (212) 316-7583

Harlem Community Kitchen
252 West 116th Street
(212) 662-1283
Breakfasts, lunches, and maybe even dinners are served.

Yorkville Common Pantry (and Meals)
Location is 8 East 109th Street
(212) 410-2643 ext. 111

Harlem United
Services for people living with HIV
306 Malcom X Blvd.
New York, NY 10027
Tel. 212-803-2850